Paypesa is committed to process all refunds within 24 hours.
Please note that banks take 3-5 days to process the refunds.
Paypesa.in gives refund if payment is successful, and payment is credited to Paypesa balance but user is not able to get recharge.
Fill in the Customer Support form and mention clearly your current Paypesa balance and what problem you are facing with recharge. Please note that banks take 3-5 days to process the refunds.
Login to , go to My Account and check your Paypesa balance. If your payment is reflecting in Paypesa balance, click on “Recharge” button against the cell number. If payment is not added to Paypesa balance, Fill in the Customer Support form and mention the transaction reference number you got from the payment. All such requests will be processed within 24 hours and payment will be added to Paypesa balance.
According to RBI regulation, it is not possible to convert wallet amount into currency, therefore, we cannot refund unless there is a problem with recharge.